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Customer story · Automotive

From a quality issue
to a clear decision.

A quality problem brings more than a repair bill. Teams need to understand the cost, compare corrective actions and decide who can commit the money. An automotive customer is using agents to help bring that work together.

Explore the customer story
Technical illustration of an automotive component with a quality defect highlighted in red
The work
Quality costs & corrective action
The agent’s role
Prepare the review and its evidence
The team’s authority
Spending limits & corrective decisions

The challenge

The issue is shared. The information isn’t.

Quality and cost information sits in several sources. The people investigating the problem need to bring it together before they can compare corrective actions. More than one function is involved, and the person accountable for a decision needs to be clear.

The project focuses on that work between identifying an issue and deciding what to do about it: understanding the cost, preparing the options and knowing which approvals are needed.

With Novagentica

Give the agent team a job it can be trusted to do.

The starting point is the business review: what the team needs to learn, which sources the agents may use and what a useful recommendation should contain. Those responsibilities are assigned before the agents run.

Business Authority sets the limits around the work. Financial thresholds define when spending needs approval. Exceptions have a named owner, so a recommendation that goes beyond the agreed limits reaches the right person with its supporting information.

How the work comes together

From the first signal to the next decision
  1. The starting point

    Quality issue identified

  2. Within agreed rules

    Quality & cost evidence brought together

  3. Within agreed rules

    Corrective options prepared

  4. Business Authority

    Spending approvals applied

  5. The result

    Decision retained in Flight Recorder

Your team keeps authority overSpending limits & corrective decisions

People & decisions

The recommendation comes with the context.

Agents support the investigation and prepare the review. The responsible people retain the decisions on corrective action and the spending approvals defined for the project.

Flight Recorder keeps the decisions and their evidence together. The team can return to the review and understand what was considered, who was responsible and what was decided.

Achieved value · external benchmark

Less preparation. A clearer quality decision.

Bring the quality issue, cost analysis and corrective-action options into one review. The responsible owner can compare the options, approve the next action and keep the evidence behind the decision.

Toyota Industries

80%

less time preparing daily standups

Toyota Industries reports an 80% reduction in preparation time for daily standup meetings in its paint-shop data and industrial-AI programme. This is a published external result in related automotive work.

Your value case

Make the improvement measurable.

Preparation time

Hours from the quality signal to a review pack with quality records, cost evidence and proposed actions.

Decision turnaround

Elapsed time from a complete review pack to the named owner’s corrective-action decision.

Traceability

Share of corrective actions with an owner, approval and linked supporting evidence.

Start with your business

Where does a quality issue slow your team down?

Let’s look at the work, the decisions and what your team needs to stay in control.

Talk to us